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Privacy Policy

General

Mastermyne Group Ltd (‘Mastermyne’) is committed to protecting your personal information.

Mastermyne is bound by the Privacy Act 1988 (Cth) (‘Privacy Act’), including the National Privacy Principles (‘NPP’s’). Although, acts done or practices engaged in by Mastermyne, which are directly related to:

  • a current or former employment relationship between Mastermyne and you; and
  • an employee record held by Mastermyne as your employer and relating to you,

are exempt from the Privacy Act, including the NPP’s.

Mastermyne encourages you to check Mastermyne’s web site regularly for any updates to Mastermyne’s privacy policy.

Collection

Mastermyne may collect and hold personal information about you, including your name, date of birth, gender, address, phone number, facsimile number, email address, licence details, certification details, next of kin details, bank account details, academic history, employment record, relevant experience, nationality, travel details, photograph, physical attributes, medical history, health cover details, and/or other information relevant to providing you with the services you are, or someone else you know is, seeking.

The personal information that Mastermyne collects and holds about you, depends on your interaction with Mastermyne. Generally, Mastermyne will collect and hold your personal information for the purpose of:

  • assessing your, or someone else’s, application;
  • providing services to you or someone else you know;
  • providing you with information about other services that Mastermyne offers that may be of interest to you;
  • facilitating Mastermyne’s internal business operations, including the fulfilment of any legal requirements;
  • analysing Mastermyne’s services and customer needs with a view to developing new and/or improved services;
  • displaying your photographs in newsletters, illustrations, advertising and/or on the Mastermyne website;
  • contacting you to provide a testimonial for Mastermyne; and

Personal information will generally be collected by Mastermyne directly from you through the use of any of Mastermyne’s standard forms, such as Mastermyne’s Application for Employment form. There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.

If you access Mastermyne’s web site, Mastermyne may collect additional personal information about you in the form of your IP address (that is, the single numerical address for your computer on the internet, which consists of four consecutive numbers ranging between 0 and 255) and/or domain name (that is, the textual address for your location on the internet which corresponds to your IP address, which the internet computers can read).

Also, Mastermyne’s web site uses cookies. A cookie is a message given by a web server (that is, a computer that delivers or serves up pages on the world wide web such as www.mastermyne.com.au) to a web browser (that is, software, such as Microsoft Internet Explorer, used to locate and display pages on the world wide web). The web browser stores the message in a text file. The message is then sent back to the web server each time the web browser requests a page from the web server.

The main purpose of cookies is to identify users and to prepare customised web pages for them. When you enter a web site using cookies, you may be asked to fill out a form providing such information as your name and interests. This information is packaged into a cookie and sent to your web browser, which stores it for later use. The next time you go to the same web site, your web browser will send the cookie to the web server. The web server can then use this information to present you with customised web pages. So, for example, instead of seeing just a generic welcome page, you might see a welcome page with your name on it.

Cookies do not identify you personally, but they may link back to a database record about you. If you register on Mastermyne’s web site, Mastermyne will then link your cookie back to your personal information details.

Mastermyne uses cookies to monitor usage of Mastermyne’s web site and to create a personal record of when you visit Mastermyne’s web site and what pages you view so that Mastermyne may serve you more effectively.

If the personal information you provide to Mastermyne is incomplete and/or inaccurate, Mastermyne may be unable to provide you, or someone else you know, with the services you, or they, are seeking.

Use and disclosure

Generally, Mastermyne only uses and/or discloses personal information about you for the purposes for which it was collected (as set out above). Although, Mastermyne may disclose personal information about you to:

  • third parties, who may have an interest in your application;
  • service providers, who assist Mastermyne in operating its business;
  • a purchaser of the assets and operations of Mastermyne’s business, providing those assets and operations are purchased as a going concern;
  • its related entities;
  • in the case of an emergency involving you, your nominated next of kin;
  • your referee and/or agent for the purpose of processing an application you may have made; and

Security

Mastermyne stores your personal information in different ways, including in paper and in electronic form. The security of your personal information is important to Mastermyne. Mastermyne takes all reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.

Access

You may access personal information Mastermyne holds about you, upon making a written request. Mastermyne will endeavour to acknowledge your request within 14 days of its receipt and to provide you with access to the information requested within 30 days. Mastermyne may charge you a reasonable fee for processing your request.

Mastermyne may decline a request for access to personal information in circumstances prescribed by the Privacy Act 1988 (C’th).

If, upon receiving access to your personal information or at any other time, you believe the personal information Mastermyne holds about you is inaccurate, incomplete or out of date, please notify Mastermyne immediately. Mastermyne will take reasonable steps to correct the information so that it is accurate, complete and up to date. If Mastermyne disagrees with you about whether your personal information is inaccurate, incomplete or out of date, and you ask Mastermyne to associate with your personal information a statement claiming that your personal information is inaccurate, incomplete or out of date, Mastermyne will take reasonable steps to do so.

Links to other web sites

Mastermyne’s web site may contain links to other web sites. Mastermyne is not responsible for the privacy practices of linked web sites and any linked web sites are not subject to Mastermyne’s privacy policies and procedures.

Updates

This privacy policy may be updated by Mastermyne from time to time.

Feedback

If you have any queries or concerns about Mastermyne’s privacy policy or the way in which Mastermyne handles your personal information, please contact Mastermyne’s privacy officer at:

Street address: Level 1, Riverside Plaza, 45 River Street, Mackay, Queensland, 4740

Postal address: PO Box 1671, Mackay, Queensland, 4740

Email address: master@mastermyne.com.au

Telephone: (07) 4963 0400

Facsimile: (07) 4944 0822

More information

For more information about privacy in general, you can visit the Federal Privacy Commissioner’s web site at www.privacy.gov.au.